We want you to love your purchase from womolighting! If you're not satisfied, you may return your item within 30 calendar days of receipt for a refund or exchange. The item must be in its original condition and packaging. Please note that shipping fees are non-refundable.

To initiate a return, please contact our customer service team at our email: contact@womolighting.es for instructions.

Please see our refund policy for more details.

Yes, you can cancel or modify your order within 24 hours of placing it. Please contact our customer service team as soon as possible via email: contact@womolighting.es. After 24 hours, your order may have already been processed, and changes may not be possible.

We accept the following payment methods for your convenience:

1. Credit/Debit Cards (Visa, MasterCard, American Express, etc.)
   
2. PayPal
   
3. Apple Pay
   
4. Google Pay

To check the status of your order, visit https://womolighting.es/apps/17TRACK or click "Track Your Order" at the bottom of any page. Enter your email and order number (e.g., #4150) to see the latest updates.

We want to resolve any issues with incorrect, defective, or stained items immediately. As soon as you discover an item is incorrect, defective, or stained, please contact our Customer Care Team with the following:

1. The order number
   
2. The item name, SKU number, or photos
   
3. A description of the problem and some clear photos

We will get back to you as soon as possible.